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Senior/Business Associate (Telephony & Processing)

Organisation	Royal Bank of Scotland - Retail Division
Job Title	Senior/Business Associate (Telephony & Processing)

Location	Midlands

Sector	Banking

Sub-Sector	Customer Care

Job Type	Full Time/Part Time

Description	Telephony - as one of the worlds largest financial institutions, we employ a range of people with a wide range of skills, backgrounds and goals. Communication is key, and that goes beyond talking your ability to listen to what our customers need is essential. Processing - the quicker payments from bank branches reach our customers' accounts and the easier the process, the better. Our dedication to customer services have made us one of the world's biggest financial institutions.

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